"Dominators, Cynics, and Wallflowers" is the name of the first book for Bob Kahle.  Published by Paramount Market Publishing, the book has been selling well since its release three years ago.

Problem behavior is the bane of focus group moderators, participants and clients.   It is up to the moderator to make certain that no one dominates the discussion so that quality feedback can be gathered from all participants. 

In his book, as well as in workshops conducted around the country, Bob has identified 10 problem types of behaviors found in small groups, especially focus groups.  Bob's new book offers practical suggestions, specific strategies and tactics to prevent, identify and manage problem behavior.  Real-life stories from the trenches shared by Bob and veteran colleagues provide a sometimes humorous and certainly insightful view of the impact of problem behavior on focus group research.

Read what others are saying about Bob's book here.